mantsbrite
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19F Spital Road - Maldon - Essex CM9 6DY
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February, 20th, 2005
Having been a customer of Anagram Systems for over 15 years, I have found that they have always offered an extremely efficient and friendly service and I would have no hesition in recommending them to any business colleague. Their various accounting systems that we have used over this time have always proved to be 'user friendly' and their latest package 'Encore' is no exception.
As our Company has grown over the years, our accounting software needs have also changed and Encore certainly meets all our current requirements. The ability to instantly change an accounts status, whilst maintaining a full history is a very useful tool both for us and for our cusotmers. It is extremely important that we have a full history of their dealings when they call with an enquiry or query as this enables us to provide a comprehensive service. To be able to interrogate all aspects of the information stored and to immediately see a customer's complete trading history is not only a useful sales tool but also important for marketing purposes. The breadth and depth of the reports and management information that can be obtained from within Encore is excellent and we have found that this latest package ensures that we maximise our potential with regards to profit margins and product groupings.
One area that has been of extreme usefulness is the ability to be able to e-mail direct from the accounting system to our customers any accounting information, i.e. invoices, copy invoices, remittance advices, statements of accounts, etc... with the growth of business's using the world wide web this tool is a positive benefit.
David Ash
Managing Director
Having been a customer of Anagram Systems for over 15 years, I have found that they have always offered an extremely efficient and friendly service and I would have no hesition in recommending them to any business colleague. Their various accounting systems that we have used over this time have always proved to be 'user friendly' and their latest package 'Encore' is no exception.
As our Company has grown over the years, our accounting software needs have also changed and Encore certainly meets all our current requirements. The ability to instantly change an accounts status, whilst maintaining a full history is a very useful tool both for us and for our cusotmers. It is extremely important that we have a full history of their dealings when they call with an enquiry or query as this enables us to provide a comprehensive service. To be able to interrogate all aspects of the information stored and to immediately see a customer's complete trading history is not only a useful sales tool but also important for marketing purposes. The breadth and depth of the reports and management information that can be obtained from within Encore is excellent and we have found that this latest package ensures that we maximise our potential with regards to profit margins and product groupings.
One area that has been of extreme usefulness is the ability to be able to e-mail direct from the accounting system to our customers any accounting information, i.e. invoices, copy invoices, remittance advices, statements of accounts, etc... with the growth of business's using the world wide web this tool is a positive benefit.
David Ash
Managing Director